Black Belt for the Services Sector

In a market that values expertise and results, the Black Belt Services Course sets you apart as a leader in Continuous Improvement within service-oriented work environments such as finance, healthcare, education, and logistics. This programme ensures participants develop advanced analytical, leadership, and problem-solving skills, equipping them with the necessary tools to make informed, data-driven decisions.

The curriculum of this course surpasses the rigorous standards set by global ISO18404 and ISO13053 benchmarks, providing everything a prospective Black Belt requires to acquire practical, real-world experience that sets you up for success.

Black Belt Services

Course dates

Multiple courses




£2,950 (+VAT)


3 Venues


For organisations

Group training

Bespoke group training or coaching by our Master Black Belts, tailored to your requirements.


Our sales policy

Our policy is not to engage in intrusive sales. Please feel free to contact us or request our prospectus.


What is a Black Belt?

In the dynamic arena of organisational growth and efficiency, the role of a Lean Six Sigma Black Belt emerges as a key architect for transformative success. This role is not just a title; it is a commitment to process improvement, combining deep analytical skills with a vision for operational excellence, introducing new paradigms of quality. Black Belts lead with data-driven precision, wielding the Lean Six Sigma toolkit to navigate and solve organisational challenges effectively.

Their journey doesn’t stop at problem-solving; Black Belts are mentors, cultivating a culture of continuous improvement. Central to their approach is a profound understanding of the Voice of the Customer, which ensures that every process improvement initiative is aligned with the needs and expectations of those they serve.

The path to becoming a Black Belt is an opportunity for those who seek to lead, innovate, and transform their organisations from within. It’s a call to action for aspiring leaders ready to embrace the challenge of making a lasting impact, driving efficiency, and achieving operational success.

  • Extensive alumni network
  • Various ways of learning
  • 1-on-1 project coaching

  • Exclusive MyTraining™ learning platform
  • ISO-certified courses
  • Global provider of Lean Six Sigma Services

Based on student reviews, our courses are rated 4.8/5.0 stars

Adding value to your organisation

How this course helps you achieve results

Our programme is meticulously designed to enhance your leadership in spearheading Lean Six Sigma projects, ensuring a seamless transition from theoretical excellence to practical mastery. This approach enables you to transcend the theoretical boundaries and dive into practical applications.

Importantly, the projects Black Belts typically engage in are meticulously aligned with organisational objectives, focusing on critical areas such as cost-cutting, enhancing customer experience, and driving quality improvement. These areas are not just pivotal for operational excellence but are the bedrock for sustainable competitive advantage.

Our Winning Formula

The Study Framework for Success

Instructor-led teaching

Our teaching approach is characterised by its instructor-led format, designed to cater to diverse learning preferences. Participants have the liberty to choose between a fully online or an entirely in-person classroom experience, with the added benefit of combining these methods to tailor their learning journey. Central to our educational philosophy is the application of Lean Six Sigma principles through simulations, offering students a direct insight into the methodology’s efficacy. Education is delivered by seasoned Master Black Belts, whose thirty years of expertise enrich the learning environment.

Additionally, our approach fosters peer-to-peer learning and encourages discussions that prompt critical thinking, broadening perspectives on Lean Six Sigma’s application. Furthermore, it provides a platform for networking, allowing students to forge valuable connections throughout their course of study. This holistic approach ensures a well-rounded educational experience, equipping learners with both theoretical knowledge and practical skills.


Personal Coaching

At The Lean Six Sigma Company, we understand that embarking on your first Lean Six Sigma project is a significant step. To ensure you’re not just prepared, but truly poised for success, we include personal coaching as an integral part of this journey. This personalised coaching is designed to equip you with the skills and insights necessary to effectively lead your project, maintain stakeholder engagement, and navigate the challenges that inevitably arise.

Targeted guidance

Our approach to personal coaching is comprehensive, focusing on enhancing your leadership capabilities and communication skills to ensure clear, impactful interactions with your team and stakeholders. You’ll receive targeted guidance on leading your project, from initiating to maintaining momentum, even in challenging circumstances. The coaching also includes practical advice on conducting thorough data analyses and developing robust assumptions, findings, and recommendations that withstand scrutiny.

Critical oversight and strategic advice

Moreover, our coaches provide critical oversight, ensuring that your project leadership skills are fine tuned to exceed stakeholder expectations. This involves strategic advice on engaging with management and securing their ongoing support. Through this personal coaching experience, you will gain not just the theoretical knowledge but the practical leadership and analytical skills necessary to drive your project to successful completion and deliver results that resonate with all stakeholders.

In essence, our personal coaching is about empowering you with the confidence and competence to lead with authority, think critically, and achieve the high standards of results demanded by Lean Six Sigma projects.


Online Learning Environment

Central to our educational ethos is the flexibility and autonomy afforded by our self-paced online learning component. ‘MyTraining’, our bespoke online learning environment, is an integral part of this learning journey, designed to seamlessly complement the instructor-led training. Here’s how MyTraining empowers you:

 • Tailored Learning: With an array of online short courses focusing on specific Lean Six Sigma topics, such as Kaizen Event, A3 Management, Basic Statistics, and various other tools.

 • Comprehensive Resource Library: Dive into our extensive collection of learning materials, including exercises, templates, e-books, and over 40 explainer videos. Each resource is crafted to enhance your understanding and application of Lean Six Sigma principles.

 • Practical Application and Support: Benefit from project guidance tips that bridge the gap between theoretical knowledge and practical application, ensuring you are well-prepared to tackle real-world challenges with confidence.

 • Unlimited Access: Recognising the evolving nature of Lean Six Sigma methodologies and the need for continuous learning, we offer indefinite access to MyTraining. This ensures that you can revisit and refresh your knowledge whenever necessary, staying abreast of the latest trends and practices in the field.

The Lean Six Sigma Company is dedicated to providing a learning experience that is not only comprehensive but also flexible, allowing you to learn at your own pace and on your own terms.

Embark on your journey to Lean Six Sigma mastery with us, where flexibility meets excellence in education.<


The course set-up explained

The six stages to become a results-oriented Black Belt

Our programme is meticulously crafted to facilitate the application of your newly acquired knowledge and skills in a practical setting. In the featured video, our lead instructor and Master Black Belt, Michel Doppert, elucidates the benefits and expectations of undertaking our Black Belt course. Below, we present the six key stages to evolve into a results-oriented Black Belt.

  • Lifelong access to our LMS

  • Information on your programme

  • Online learning materials

Upon enrolment, you gain access to the MyTraining learning platform. This is where you can find the details on your programme, and where you can track the progress of your learning journey.

From here, you can also access your online learning materials, including a full suite of explanatory videos, digital books, and access to full online courses that go in-depth on a variety of Continuous Improvement subjects.

  • In-depth online courses

  • Learning platform videos

  • Digital books

Throughout your entire journey and beyond, you will have access to our online suite of instructional videos, digital books and several in-depth full courses, found on our separate e-learning platform ‘The Productivity Company’.

These materials are available to you in perpetuity, and they offer you the opportunity to revisit your learning insights at any point in time – whether it is as preparation, a refresher or just to brush up on the finer details of the craft.

  • Theory instruction

  • Case studies

  • Simulations

  • Exercises

  • Peer to peer discussion

  • Continue defining and planning your first project

Your classroom training will walk you through the background, theory and practical aspects of Lean Six Sigma – with a strong emphasis on the latter.

During your classroom training you will not only learn directly from the instructor, but also from the insights and case studies of your peers.

As you progress through this part of the programme, your new insights, and the aid of your instructor will help you formulate and prepare for your improvement project.

  • Project at your organization (or third party with consent)

  • 8 hours of mentoring and support by your tutor

Much of the work in a project lies in its formulation and planning, which is woven throughout every step of your programme.

After your classroom training, when you are ready, you will set to work on an improvement project directed at achieving actual results for your organization.

This is not just your final test to earn certification; far more importantly, it is your first step as a Continuous Improvement professional specializing in Operational Excellence.

  • Become a certified expert

  • Internationally acknowledged certification

Upon successful completion of your theory exam and your improvement project, you will receive official, internationally recognised certification in your new role.

This certification proves beyond a shadow of doubt that you possess the required competencies according to international Lean Six Sigma quality standards.

  • Access our alumni community

  • Retain access to all materials

  • Continued tutor support

Of course, while your programme may officially end upon certification, your Continuous Improvement journey is never-ending.

Even after certification, you will receive continued support from your instructor, retain access to all learning materials, and gain access to our community of alumni.

At this point you can look back at your programme with pride, and forward to your future with well-earned confidence.


Demonstrated Mastery

The value of your Black Belt certificate

Our certificate stands as a beacon of mastery and professional achievement in this field. It distinguishes itself for several key reasons:

Demonstrated Mastery of Lean Six Sigma Principles: Unlike other certifications that may only signify participation, our Black Belt Certificate is awarded to individuals who have not only mastered Lean Six Sigma methodologies but have also demonstrated this expertise through the successful completion of a real-world project. This ensures that certificate holders are equipped with practical skills and experience, making them valuable assets to their organisations.

• Accreditation Based on International Standards: Our courses are meticulously designed and accredited according to ISO 18404 and ISO 13053 standards. These standards represent a comprehensive body of knowledge, underscoring the rigor and depth of our curriculum.

• Global Recognition and Industry Trust: Recognised in over 40 countries, our Lean Six Sigma Black Belt Certificate not only signifies global applicability but also comes with the endorsement of industry leaders worldwide. The extensive adoption of our training programs by hundreds of organisations reflects a broad-based trust in our certification as a benchmark for professional excellence.

Financial details


Training Cost

Payment Process:

Payments for our Black Belt training programme are facilitated through our esteemed partner, the University of Bedfordshire. We offer convenient payment options to ensure a seamless experience for our participants:

•Invoice: Upon registration, you will receive an invoice detailing the total cost of the training program. You can settle this invoice through your preferred payment method.

•Online Payment Link: Alternatively, you can opt to make a secure online payment using the provided payment link. This allows for quick and hassle-free transactions.

Ready to enrol? Click the button below to begin your registration.


£2,950 (+VAT)

No Hidden Costs


Discount Options

We are pleased to offer the following discount options to eligible participants:

• Alumni Discount: Alumni of our training programs are entitled to a special discount on the Green Belt training fee.

• NHS Discount: Employees of the National Health Service (NHS) qualify for a discounted rate as part of our commitment to supporting healthcare professionals.

• MoD Discount: Members of the Ministry of Defence (MoD) are eligible for a discounted rate on the Green Belt training fee.

Please note that proof of eligibility may be required to avail of these discounts. Kindly reach out to our team for further details on how to apply.

For any inquiries regarding the cost, payment process, or eligibility for discounts, please do not hesitate to contact us. We are here to assist you every step of the way.

Ready to enrol? Click the button below to begin your registration.

Contact us

£2,950 (+VAT)

No Hidden Costs


No Hidden Costs

We believe in transparent pricing. There are no surprise charges upon enrolment.

Your course includes:


• All learning materials and resources: Unlock a wealth of knowledge with our comprehensive learning materials and resources. From textbooks to online modules, we provide everything you need to succeed in your educational journey.

• Personal Coaching Included: Every package includes personalized coaching sessions tailored to your needs, because we understand the importance of individualized support on your journey.

• Flexibility to Reschedule: Life happens, and we’re here to accommodate your schedule. Enjoy the flexibility to reschedule sessions as needed, ensuring your learning experience fits seamlessly into your life.

• Direct Access to MyTraining Platform: Upon registration, you’ll gain immediate access to our intuitive MyTraining platform. Start your learning journey right away, with all the resources you need at your fingertips.

• Indefinite Access to MyTraining: Your learning doesn’t have an expiration date. Enjoy unlimited access to MyTraining, allowing you to revisit materials and continue your growth at your own pace

• Classroom Sessions with Added Comforts: For in-person classroom sessions, we go the extra mile. Indulge in complimentary food and beverages, and rest assured with free parking, making your learning experience as convenient and enjoyable as possible.


£2,950 (+VAT)

No hidden costs


Group Training

Looking to upskill your team? We offer significant cost savings for companies that choose to organise our training programs in-house.

Benefits of In-Company Training:

• Cost-Effective: Groups of 7 or more participants receive a discounted rate compared to individual enrolment.

• Customisation: Tailor the course content and delivery to meet your team’s specific needs and goals.

• Convenience: Train your team on-site, minimising disruption and maximising efficiency.

• Team Building: Foster collaboration and shared learning experiences within your workforce.

Contact us Today!

Let’s discuss your company’s training requirements and how we can create a customised program that fits your budget.

In-company course


Lean Six Sigma tasting

Learn how to utilize Lean Six Sigma and which training would be most effective for you. Attend one of our Lean tastings and get all the answers. During the tasting, our (Master) Black Belt trainers will explain the fundamentals of the methodology to you, and how to turn your ideas into results. Let us answer your questions and reveal just how much you could benefit from employing Lean.

  • Bespoke training advice for every student
  • Q&A session about the Lean Six Sigma methodology
  • Discuss project ideas with other attendees
  • Get to know our trainers
  • Available to everyone

Starting Dates

Starting dates Black Belt Services course

03 Jun
Online instructor-led

Online instructor-led

Course dates
3 June 2024|4 June 2024|5 June 2024|6 June 2024|7 June 2024|17 June 2024|18 June 2024|19 June 2024|20 June 2024|21 June 2024

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22 Jul
Online instructor-led

Online instructor-led

Course dates
22 July 2024|23 July 2024|24 July 2024|25 July 2024|26 July 2024|29 July 2024|30 July 2024|31 July 2024|1 August 2024|2 August 2024

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09 Sep
Luton, University campus

Luton, University campus

Course dates
9 September 2024|10 September 2024|11 September 2024|12 September 2024|13 September 2024|23 September 2024|24 September 2024|25 September 2024

Hitchin Road, Luton, Bedfordshire, LU2 8LE

Course dates

3 June 2024, 4 June 2024, 5 June 2024, 6 June 2024, 7 June 2024, 17 June 2024, 18 June 2024, 19 June 2024, 20 June 2024, 21 June 2024


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Extra information

Online Seminar / Distance Learning Course

Course dates

22 July 2024, 23 July 2024, 24 July 2024, 25 July 2024, 26 July 2024, 29 July 2024, 30 July 2024, 31 July 2024, 1 August 2024, 2 August 2024


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Extra information

Online Summer Course

Course dates

9 September 2024, 10 September 2024, 11 September 2024, 12 September 2024, 13 September 2024, 23 September 2024, 24 September 2024, 25 September 2024


Hitchin Road, Luton, Bedfordshire, LU2 8LE

Extra information

Classroom / Venue: University of Bedfordshire, Putteridge Bury campus Luton

30 Sep
Blended learning, Luton and online

Blended learning, Luton and online

Course dates
30 September 2024|1 October 2024|7 October 2024|8 October 2024|14 October 2024|15 October 2024|21 October 2024|22 October 2024|4 November 2024|5 November 2024

Hitchin Road, Luton, Bedfordshire, LU2 8LE

07 Nov
Online instructor-led

Online instructor-led

Course dates
7 November 2024|8 November 2024|14 November 2024|15 November 2024|21 November 2024|22 November 2024|28 November 2024|29 November 2024|5 December 2024|6 December 2024

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11 Nov
Blended learning, Luton and online

Blended learning, Luton and online

Course dates
11 November 2024|12 November 2024|14 November 2024|15 November 2024|21 November 2024|22 November 2024|28 November 2024|29 November 2024|5 December 2024|6 December 2024

Hitchin Road, Luton, Bedfordshire, LU2 8LE

Course dates

30 September 2024, 1 October 2024, 7 October 2024, 8 October 2024, 14 October 2024, 15 October 2024, 21 October 2024, 22 October 2024, 4 November 2024, 5 November 2024


Hitchin Road, Luton, Bedfordshire, LU2 8LE

Extra information

Hybrid course: first two days in person, followed by eight days online instructor-led

Course dates

7 November 2024, 8 November 2024, 14 November 2024, 15 November 2024, 21 November 2024, 22 November 2024, 28 November 2024, 29 November 2024, 5 December 2024, 6 December 2024


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Extra information

Online Seminar / Distance Learning Course

Course dates

11 November 2024, 12 November 2024, 14 November 2024, 15 November 2024, 21 November 2024, 22 November 2024, 28 November 2024, 29 November 2024, 5 December 2024, 6 December 2024


Hitchin Road, Luton, Bedfordshire, LU2 8LE

Extra information

Hybrid course: first two days in person, followed by eight days online instructor-led



Customer reviews


Frequently asked questions

Can I enrol in a course without any prior experience or knowledge of Lean Six Sigma?

Every course we provide assumes our course participants start the course without any understanding of the Lean Six Sigma methodology. It starts with the fundamentals and explains every topic that is mentioned without assuming prior experience. During the course, you will carry out simulations and exercises to help you develop your knowledge. If you choose to carry out a project as part of your course, you will be coached and assisted by one of the (Master) Black Belts of The Lean Six Sigma Company to help you get started.

What is the right course for me?

This depends on your goals and what you intend to achieve. If you would prefer to employ Lean Six Sigma on a part-time basis, for example alongside of other work, the Green Belt course would be the best choice. If it’s your aim to work with Continuous Improvement and Lean Six Sigma on a full-time basis, then the Black Belt course would be the right pick. The same applies to Lean and our Lean Practitioner and Lean Leader course, respectively.

Is a Lean Six Sigma course relevant to my career phase?

Lean Six Sigma is a methodology that one can start using during any career phase and this course is the ideal starting point. Even as a beginner, your work can add tremendous value. Lean Six Sigma can serve as an addition to your current work, replacing a part of your existing responsibilities. Or it can become a new full-time career, depending on the course you choose.


I find statistics a daunting topic, is a Lean Six Sigma course still for me?

Our course has been designed to start at the very basics on the assumption that our course participants aren’t familiar with any of the subjects. We realise the idea of working with statistics can sound somewhat intimidating, but rest assured, our trainers have helped thousands of participants to understand (and find their interest in) statistics. Additionally, we offer several videos on our MyTraining™ platform that will help you prepare for, or repeat, specific exercises

Do you offer any evening- or weekend course?

The Lean Six Sigma Company strives to organise its courses during normal working hours.

This is a conscious choice in order to avoid interfering with the private lives of our participants and to get them used to the idea of working with Lean Six Sigma during typical working hours, and continue this habit once they complete the course.

However, some local exceptions apply. Please reach out to to the helpdesk in your region if you have any questions

Do you offer course in other languages?

More information about our worldwide presence can be found on our international worldmap page, here you will find in which countries we are currently active and host our courses.

How does the Black Belt Services course differ from the Black Belt Manufacturing course?

The Services course is most fitting for those employed in transactional careers such as general administration, logistics, finance, etc. The ‘Manufacturing’ course is most fitting for those involved with mass production, machinery, factories and automation). While the Of course, those who complete the Manufacturing course can still carry out projects in the aforementioned transactional fields.

Want more information?

Perhaps you are still in doubt which course is the right choice for you, or whether you should choose Lean or Lean Six Sigma? Let us help you with all your questions so you can always make the right choice. Please do not hesitate to contact us.

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