Black Belt for the Services Sector

The Black Belt Services course is the ideal choice for everyone looking to apply Continuous Improvement within service-related industries, such as finance, healthcare, education, logistics, etc. The Services course will ensure you develop your analytical, leadership and process improvement skills. The content of this course exceeds global ISO18404 and ISO13053 standards and offers everything a future Continuous Improvement specialist will need. Our Master Black Belts also provide this course to groups, more info can be found on our In-company pages.

Black Belt Services

Course dates

Multiple courses




3 Venues


For organisations

Group training

Bespoke group training or coaching by our Master Black Belts, tailored to your requirements.


Our sales policy

Our policy is not to engage in intrusive sales. Please feel free to contact us or request our prospectus.


The most complete Black Belt course

What makes Black Belts so effective is their wide array of knowledge about the facets of Lean Six Sigma. During this course, participants develop a deep understanding of Continuous Improvement tools and methods, as well as the soft-skills necessary to employ them effectively. Lean Six Sigma Black Belts are experts in turning employee resistance to change into support for further projects. Course participants acquire everything they need to start using Lean Six Sigma from the very start.

  • Extensive alumni network
  • Various ways of learning
  • 1-on-1 project coaching

  • Exclusive MyTraining™ learning platform
  • ISO-certified courses
  • Global provider of Lean Six Sigma Services

Based on student reviews, our courses are rated 4.8/5.0 stars

The organisational benefits

Black Belts can achieve incredible results. They dedicate their time to Continuous Improvement, involve stakeholders, deliver statistical insights, and resolve root causes permanently. By leading projects that involve and help multiple departments, their projects contribute strongly to organisational goals. Black Belts know exactly which processes to refine in order to achieve the highest cost-benefit ratio. This combination of both hard- and soft-skills, understanding of analytics, and Continuous Improvement expertise is what makes Lean Six Sigma Black Belts so valuable to organisations.

course variants

Your way of studying


Attend a classroom session and enjoy interaction with fellow participants. Share ideas, learn from group exercises and discuss project ideas with your trainer, even from the first day. Our classrooms are all about interactivity and our practical exercises will help you develop your own Lean insights.


Online seminar course

Interactivity and engagement are key for all of our courses. Together with your fellow participants, you will explore various tools and methods such as Push & Pull, Poka Yoke, Kaizen events, 5S and much more. The same quality as our classroom sessions but from the comfort of your home or office.



About our Black Belt course

The effectiveness of Lean Six Sigma Black Belts stems from the rare ability to help everyone save time. Time is always in short supply. But by refining processes, creating shared routines and by changing how people deal with hurdles at work, Lean Six Sigma practitioners can save incredible amounts of time. Black Belts learn how to deconstruct and rebuild processes, learn how to involve others in Continuous Improvement and how to improve the working standard for everyone.

Our course is designed to enable you to put your newly acquired knowledge and skills into practice. For this reason, the course focuses on the practical application of Lean Six Sigma rather than only going through the theory of all tools.

Black Belt

Consequently, our Black Belt course consists of 2 parts. The first part is the theoretical training which can be provided both in a classroom and online. This part ends with an exam on the last day of your training. Successfully passing the exam leads to certification which evidences the completion of the theoretical training. The second part of the course is a project you conduct in your work environment.

In many cases, delegates appreciate coaching during their project. As an option, we can provide project coaching during the project. Naturally, delegates can also opt for coaching provided by an internal Continuous Improvement professional.

Our experience is that when delegates have little expertise in improvement projects, coaching can be very conducive to a successful project.

Programme overview


To help you prepare, the course includes:

  • An in-depth study manual
  • Up to 45 videos on Lean and Lean Six Sigma
  • 2 digital books focusing on Lean, and Six Sigma
  • Complementary TPC e-learning courses
  • Direct access to MyTraining™

Course Days

Your course sessions include:

  • 8 classroom days / 10 online seminar days
  • Practical simulation(s)
  • Discussion of project challenges and related best practices
  • Peer-to-peer learning and activities
  • Theoretical exam and certification

Your Project

To ensure your project will be a success, the course includes:

  • 1-on-1 project coaching (8 – 10 hours)
  • Project templates
  • Project evaluations and assistance with the first steps
  • 5 tollgate reviews
  • A comprehensive overview of deliverables


Certification entails the following:

  • Two expert reviews of your project
  • Black Belt Services certificate evidencing practical experience
  • Registration in our database
  • Recommendation letter upon request
  • Access to the exclusive Black Belt Alumni LinkedIn-page


Course Days

Your Project


Getting certified

The value of your Black Belt Services certificate

Successfully completing one of our courses is awarded with an internationally recognised certificate. But what exactly determines the worth of a certificate? We explain why a certificate from The Lean Six Sigma Company is of a higher standard than others on the value of your certificate page.

FiNancial details



The path to becoming certified as a Black Belt according to the ISO 18404 standards requires you to complete both a theory training and an in-field Lean Six Sigma project. The theory training takes place over the course of multiple days and is supported by a full digital suite of preparation materials.

If circumstances do not allow for a project during the same timeframe as the theory training, it is possible to start with theory only and to move on to your project at a later point in time.


£3,450 (+VAT)

Black Belt Services course incl. project coaching


£2,325 (+VAT)

Black Belt Services course excl. project coaching



Results and cold, hard facts are often the best way to justify a purchase. Our courses are no different, and deliver said results without fail. After having trained countless of people in the Lean Six Sigma methodology, our findings are as follows: Black Belt projects generate extra revenue and/or save costs which can exceed amounts with more than 5 figures. With a project taking approximately 4-6 months, it is even possible to carry out multiple projects a year.


If it is a course for a team you are looking for, then our In-Company options will be of interest. Our instructors can provide every course we offer as an Open Enrolment course on an In-Company basis. There is no easier way to get started with Lean or Lean Six Sigma as a team than with our In-Company courses.

In-Company Course


Lean Six Sigma tasting

Learn how to utilize Lean Six Sigma and which training would be most effective for you. Attend one of our Lean tastings and get all the answers. During the tasting, our (Master) Black Belt trainers will explain the fundamentals of the methodology to you, and how to turn your ideas into results. Let us answer your questions and reveal just how much you could benefit from employing Lean.

  • Bespoke training advice for every student
  • Q&A session about the Lean Six Sigma methodology
  • Discuss project ideas with other attendees
  • Get to know our trainers
  • Available to everyone

Starting Dates

Starting dates Black Belt Services course

15 Jan
Luton, University campus

Luton, University campus

Course dates
15 January 2024|16 January 2024|17 January 2024|18 January 2024|19 January 2024|29 January 2024|30 January 2024|31 January 2024


19 Feb
Online instructor-led

Online instructor-led

Course dates
19 February 2024|20 February 2024|21 February 2024|22 February 2024|23 February 2024|4 March 2024|5 March 2024|6 March 2024|7 March 2024|8 March 2024

Hitchin Road, LU2 8LE

15 Apr
Manchester, AC Hotel

Manchester, AC Hotel

Course dates
15 April 2024|16 April 2024|17 April 2024|18 April 2024|9 May 2024|10 May 2024|23 May 2024|24 May 2024


Course dates

15 January 2024, 16 January 2024, 17 January 2024, 18 January 2024, 19 January 2024, 29 January 2024, 30 January 2024, 31 January 2024


Hitchin Road, Luton, Bedfordshire, LU2 8LE

Extra information

Classroom/ Venue: University of Bedfordshire, Putteridge Bury campus Luton

Course dates

19 February 2024, 20 February 2024, 21 February 2024, 22 February 2024, 23 February 2024, 4 March 2024, 5 March 2024, 6 March 2024, 7 March 2024, 8 March 2024


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Extra information

Online Seminar / Distance Learning Course

Course dates

15 April 2024, 16 April 2024, 17 April 2024, 18 April 2024, 9 May 2024, 10 May 2024, 23 May 2024, 24 May 2024


Quays, 17-19 Trafford Road Salford, Manchester, M5 3AW

Extra information

Hybrid course: first four days in person, followed by four days online instructor-led

29 Apr
Luton, University campus

Luton, University campus

Course dates
29 April 2024|30 April 2024|1 May 2024|2 May 2024|3 May 2024|13 May 2024|14 May 2024|15 May 2024

Quays, 17-19 Trafford Road Salford, M5 3AW

03 Jun
Online instructor-led

Online instructor-led

Course dates
3 June 2024|4 June 2024|5 June 2024|6 June 2024|7 June 2024|17 June 2024|18 June 2024|19 June 2024|20 June 2024|21 June 2024

Hitchin Road, LU2 8LE

Course dates

29 April 2024, 30 April 2024, 1 May 2024, 2 May 2024, 3 May 2024, 13 May 2024, 14 May 2024, 15 May 2024


Hitchin Road, Luton, Bedfordshire, LU2 8LE

Extra information

Classroom / Venue: University of Bedfordshire, Putteridge Bury campus Luton

Course dates

3 June 2024, 4 June 2024, 5 June 2024, 6 June 2024, 7 June 2024, 17 June 2024, 18 June 2024, 19 June 2024, 20 June 2024, 21 June 2024


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Extra information

Online Seminar / Distance Learning Course



Customer reviews


Frequently asked questions

1. Can I enrol in a course without any prior experience or knowledge of Lean Six Sigma?

Every course we provide assumes our course participants start the course without any understanding of the Lean Six Sigma methodology. It starts with the fundamentals and explains every topic that is mentioned without assuming prior experience. During the course, you will carry out simulations and exercises to help you develop your knowledge. If you choose to carry out a project as part of your course, you will be coached and assisted by one of the (Master) Black Belts of The Lean Six Sigma Company to help you get started.

2. What is the right course for me?

This depends on your goals and what you intend to achieve. If you would prefer to employ Lean Six Sigma on a part-time basis, for example alongside of other work, the Green Belt course would be the best choice. If it’s your aim to work with Continuous Improvement and Lean Six Sigma on a full-time basis, then the Black Belt course would be the right pick. The same applies to Lean and our Lean Practitioner and Lean Leader course, respectively.

3. Is a Lean Six Sigma course relevant to my career phase?

Lean Six Sigma is a methodology that one can start using during any career phase and this course is the ideal starting point. Even as a beginner, your work can add tremendous value. Lean Six Sigma can serve as an addition to your current work, replacing a part of your existing responsibilities. Or it can become a new full-time career, depending on the course you choose.


4. I find statistics a daunting topic, is a Lean Six Sigma course still for me?

Our course has been designed to start at the very basics on the assumption that our course participants aren’t familiar with any of the subjects. We realise the idea of working with statistics can sound somewhat intimidating, but rest assured, our trainers have helped thousands of participants to understand (and find their interest in) statistics. Additionally, we offer several videos on our MyTraining™ platform that will help you prepare for, or repeat, specific exercises

5. Do you offer any evening- or weekend course?

The Lean Six Sigma Company strives to organise its courses during normal working hours.

This is a conscious choice in order to avoid interfering with the private lives of our participants and to get them used to the idea of working with Lean Six Sigma during typical working hours, and continue this habit once they complete the course.

However, some local exceptions apply. Please reach out to to the helpdesk in your region if you have any questions

6. Do you offer course in other languages?

More information about our worldwide presence can be found on our international worldmap page, here you will find in which countries we are currently active and host our courses.

7. How does the Black Belt Services course differ from the Black Belt Manufacturing course?

The Services course is most fitting for those employed in transactional careers such as general administration, logistics, finance, etc. The ‘Manufacturing’ course is most fitting for those involved with mass production, machinery, factories and automation). While the Of course, those who complete the Manufacturing course can still carry out projects in the aforementioned transactional fields.

Want more information?

Perhaps you are still in doubt which course is the right choice for you, or whether you should choose Lean or Lean Six Sigma? Let us help you with all your questions so you can always make the right choice. Please do not hesitate to contact us.

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