Black Belt Service sector

A Lean Six Sigma expert

Today’s customers expect impeccable quality and ever increasing delivery speeds. This development demands high standards for processes. Every organisation requires expertise on how to continuously improve its processes in order to meet customer demands.

A Lean Six Sigma Black Belt is an expert whose job it is to optimise processes. Often, the Black Belt will lead a team of continuous improvement professionals.  By continuously increasing the speed and quality of a process, the organisation will improve customer satisfaction and stay competitive and financially sound. Professionals who master the Lean Six Sigma methodology and tools, therefore, provide invaluable expertise to their organisations.

The Lean Six Sigma Black Belt Service Sector course provides you with the opportunity to become a recognised, certified professional in the field of Lean Six Sigma.

Lean Six Sigma Black Belt Service Sector course

The Black Belt Service Sector course aims at developing your proces improvement skills. You will learn the structure behind Lean Six Sigma as well as the tools and methodologies it is renowned for. As a Black Belt, you will know how to implement improvements and sustain them within the organisation.

To be an effective Lean Six Sigma Black Belt, you will need the skills to mobilise staff and departments whilst acting as a trusted advisor to senior management. For this reason, we will spend time on your analytical skills as well as your organisational skills.

The topics are covered in a practical manner so you can apply what you have learned straight after the course.

You will find more detailed information, such as the course content and competency overview, in our prospectus.

Includes our Online Yellow Belt course.
The ideal preparation in 4 hours!

Black Belt Service sector

The most populair course of The Lean Six Sigma Company worldwide.

Request prospectus

Not sure yet? Try the online Yellow Belt course.

Online Yellow Belt certification

An online Lean Six Sigma essentials course at £109

Practical information

The open enrolment Lean Six Sigma Black Belt Service Sector course takes place almost every month. Below, you will find practical information about the main topics, the pricing and the start dates. Request our prospectus if you want more detailed information such as the detailed programme, learning objectives and the target audience.


  • 8 days classroom theory + practical assignment

  • Theoretical part will be concluded with an exam

  • Practical assignment involves a project enabling delegate to demonstrate practical experience. During the assignment, individual coaching will be provided by the Master Black Belt

  • Classroom hours are between 9:00 a.m. – 5.00 p.m. (Mondays start at 10:00 a.m.)

  • Theory can be followed seperately from practical assignment

After this course you will be able to:

  • to manage a Lean Six Sigma improvement project or initiative

  • to manage an improvement team

  • to apply the Lean Six Sigma method and tools

  • to successfully implement a defined solution within an organisation in the service sector

After passing the theoretical exam you will be awarded the internationally recognised Lean Six Sigma Black Belt certificate which evidences theoretical knowledge of Lean Six Sigma.

After completion of your practical assignment you will awarded a certificate evidencing both theoretical knowledge and practical experience in Lean Six Sigma on a Black Belt level.


Part 1 - Lean subject matter

Two course days covering Lean tools and methods, such as:

These two days are set-up around a simulation excerise. 


Part 2 - Six Sigma subject matter

The next 6 days will cover the Six Sigma project structure and associated tools. The main topics of these days are:

  • Background of Six Sigma
  • Define phase: Select a project
  • Basic statistics
  • Measure phase: Determine critical impact factors
  • Analyse phase: Find root causes and analyse data
  • Hypothesis Testing
  • Improvement phase: Generate solutions and pilot them
  • Control phase: Control plan and project closure


Part 3 - Practical Assignment

After the theoretical exam and certification you are provided the opportunity to implement your knowledge and bring an improvement project to a successful conclusion during a ‘Practical Assignment’. Coached by your Master Black Belt you can achieve certification which evidences both theoretical and practical expertise in Lean Six Sigma on a Black Belt level.

The Practical Assignment will need to commence within 2 years after passing the theoretical exam and can be booked separately.

More detailed information can be found in the prospectus.

Lean Six Sigma Black Belt 8 day classroom theory course £1975 (+VAT)

Pricing includes:

  • Classroom tutoring by an experienced Master Black Belt

  • Course materials (reference book, slide pack)

  • Online Yellow Belt as preparation (completing the course/exam is not mandatory)

  • Lunch on classroom days

  • Minitab software trial subscription with full capabilities

  • Exam (and 2 resits, if required)

  • Certification (evidencing Lean Six Sigma theoretical knowledge on a Black Belt level)

Practical Assignment £795 (+ VAT)

Pricing includes:

  • 8 to 10 hours of individual coaching by your Master Black Belt

  • Formats / tools overview

  • Project Assessment

  • Certification (evidencing Lean Six Sigma theoretical knowledge and practical experience on a Black Belt level)

Pricing does not include:

  • Travel and Subsistence

Add a seperate Lean Certification

Obtain an additional  Lean Practitioner or Lean Leader certificate. Prices start at £250 (+VAT). Contact us for more information.

Including online Yellow Belt

If you purchased the online Yellow Belt course and decide to take one of our classroom courses afterwards, you will have the £90 for the online course refunded.

Online Yellow Belt certification

An online Lean Six Sigma essentials course at £109

Scheduled courses

Dates per course:

June / July 2019

24 June 2019|25 June 2019|26 June 2019|27 June 2019|28 June 2019|8 July 2019|9 July 2019|10 July 2019

August 2019

12 August 2019|13 August 2019|14 August 2019|15 August 2019|16 August 2019|19 August 2019|20 August 2019|21 August 2019

September / October 2019

23 September 2019|24 September 2019|25 September 2019|26 September 2019|27 September 2019|7 October 2019|8 October 2019|9 October 2019

November 2019

4 November 2019|5 November 2019|6 November 2019|7 November 2019|8 November 2019|18 November 2019|19 November 2019|20 November 2019

December 2019

9 December 2019|10 December 2019|11 December 2019|12 December 2019|13 December 2019|16 December 2019|17 December 2019|18 December 2019

Course venues

Register here


Competencies for key personnel and their organizations in relation to Six Sigma and Lean implementation

Our courses follow this standard and adhere to the competencies described therein.

With its origins dating back to the 80’s, Lean Six Sigma is truly a well proven and globally recognised methodology in process improvement.

Nevertheless, there was often some ambiguity surrounding the qualifications in Six Sigma, Lean and Lean Six Sigma.

For example, if an organisation advertised for a Lean Six Sigma Black Belt, how could they be sure of the level of ability of a ‘Black Belt’? If a supplier said it had deployed Six Sigma or Lean, how could a customer be sure of their real abilities?

It is exactly for this reason ‘The International Organization for Standardization’ (ISO) defined a universal standard for Lean Six Sigma in ISO 18404.

This International Standard for Lean Six Sigma sets out to clarify the required competencies for personnel and organisations in Six Sigma, Lean and ‘Lean & Six Sigma’. In doing so, it has created clarity what third parties can to expect Lean Six Sigma professionals.

As our courses adhere to this international standard, the company looking for a Black Belt in the example above, can now be sure what competencies to expect from a Lean Six Sigma Black  Belt  certified by The Lean Six Sigma Company.

The Lean Six Sigma Company courses adhere to the ISO18404 standard which defines the competencies for the following Lean Six Sigma professionals:

  • Lean Practitioner

  • Lean Leader

  • Lean Expert

  • Lean Six Sigma Green Belt

  • Lean Six Sigma Black Belt

  • Lean Six Sigma Master Black Belt

Our certification criteria are directly derived from the ISO standard. Participants who completed the course, fullfill internationally recognised and objective requirements (ISO18404), which may be expected from Lean Six Sigma professionals.

Mischa van Aalten   /   CEO of The Lean Six Sigma Company Group

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Request a prospectus for more information including a detailed program, preparation, audience, and examination.  

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Lean Six Sigma in your company

Although Lean Six Sigma is best known as a project-based improvement structure, it is much broader than that. Lean Six Sigma is an established philosophy, an organisational and improvement structure as well as a set of tools. Using this perspective Lean Six Sigma addresses organisational issues with respect to competitiveness, cost reduction, and customer satisfaction. 

Depending on your ambition, Lean Six Sigma can be implemented in phases. Every organisation is unique, without a common blueprint that universally applies. Together with you, The Lean Six Sigma Company will develop a plan of action tailored to your organisation.

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